The engine

A grounded retrieval-and-reasoning engine, built for the rules of healthcare.

Not a chatbot bolted onto a clinic — a coordination engine. It pulls the right context, structures it, drafts the next step, and routes everything to a human with a full citation trail.

What a grounded answer looks like

Every answer carries its sources — and never crosses the line into diagnosis.

Ask the engine an operational question and it returns a structured, cited answer drawn from the chart and a curated evidence corpus. Where judgment is needed, it stops and routes to a clinician instead of guessing.

How the line is enforced →
How a task flows

From a messy inbox item to a clean, cited draft

Every coordination task runs the same disciplined path. Nothing reaches a patient that a person hasn't approved.

Ingest

Records, faxes, messages, and policies are normalized into structured context.

Retrieve

The engine finds the relevant evidence and chart facts for this specific task.

Reason

It structures what matters and drafts the next action — with citations attached.

Review

A clinician or care-team member checks, edits, and approves the draft.

Act & log

The approved action is sent and recorded in an immutable audit trail.

Architecture

Grounded by design, governed end to end

A curated, non-PHI medical corpus and the patient's own records feed a reasoning layer that must cite its sources — separated from any protected health information.

Public corpusVector search over MEDLINE, PMC, drug labels
Patient contextRecords & chart facts, kept in a protected store
Operational rulesPayer policies, forms, practice preferences
Reasoning layer
Retrieve · Ground · Draft

Answers and drafts must be traceable to a source. The layer is constrained to facilitation tasks — it never asserts a diagnosis.

Human review gateEvery output approved by a person
Audit & encryptionLogged, encrypted at rest and in transit
EHR write-backApproved actions returned to your system

Public medical evidence and protected patient data are held in separate stores. Advertisers never touch either.

Core capabilities

What the engine is good at

Grounded retrieval

Vector search over a curated medical corpus and the patient's own record, so every answer can point to where it came from.

Document structuring

Turns faxes, PDFs, and free-text notes into structured, searchable facts the rest of the workflow can rely on.

Draft generation

Composes messages, prior-auth packets, referral letters, and visit summaries — always for human review, never auto-sent.

Workflow routing

Triages and prioritizes the inbox so the items that need a human's judgment reach the right person first.

Guardrail enforcement

Hard constraints keep the engine on the facilitation side of the line — no diagnoses, no advice, no PHI leaving its store.

Full traceability

Every retrieval, draft, and approval is logged, so any output can be traced back to its sources and its human reviewer.

By design, not by policy alone: the engine's clinical guardrails are enforced in the system, not just in a prompt. It is constrained to facilitation tasks — surfacing, structuring, and drafting — and a human approves before anything reaches a patient.

See the engine on a workflow you care about

Pick a coordination task that drains your team. We'll walk through exactly how the engine carries it.

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